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<h2 id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; scroll-margin-top: 84px; font-family: Inter, sans-serif; font-weight: 600; font-size: 32px; font-feature-settings: &quot;pnum&quot;, &quot;lnum&quot;, &quot;kern&quot; 0; caret-color: rgb(22, 22, 22); color: rgb(22, 22, 22); orphans: 2; widows: 2;">Tracking Updates</h2><span data-offset-key="8d346-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Tracking numbers may take time to fully resolve after being assigned to your shipment. If it&apos;s been a few days and your number still doesn&apos;t work, additional information can often be found using&#xA0;<a href="https://parcelsapp.com/" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: rgb(255, 255, 255); color: var(--main-primary); text-decoration: none !important; font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap;" target="_blank">Global Package Tracking</a><span data-offset-key="8d346-2-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">.<p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: &quot;Source Sans Pro&quot;, Lato, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 17px; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-top: 0px; margin-bottom: 1rem; color: rgb(55, 58, 60); background-color: rgb(255, 255, 255);">If you have additional questions regarding tracking, please reach out to our customer support team at support@icontactcamera.com.

Why is my tracking number not updating?

Shipping

How do I track my order?

How long does it take for my order to ship?

I only received one part of my order, where's the rest?

I'm unable to access my camera

Image quality issues

Video app settings

My image is too light or dark

My camera is flickering or glitching

Camera privacy

Camera arm is too small

Camera arm is too long

General Camera Tips

Quickstart Guide

How do I change the focus on my camera?

There are black shapes on my screen

iContact Camera

How do I turn off auto focus on my camera?

How do I access the iContact Control App?

Can the iContact Camera Pro be used in the upright position?

How to balance your iContact Camera Pro and Light Panel for Pro setup

iContact Camera Pro

When will I receive my refund?

What is your restocking fee?

Refunds

Tracking Updates

Why is my tracking number not updating?Updated 6 months ago

Tracking Updates